Privacy Policy Effective date: [04/15/2026]
Introduction Bare Bones Cleaning Co LLC ("we," "us," or "our") operates the website barebonescleaning.com and provides residential/commercial cleaning services. This Privacy Policy explains what information we collect, how we use and share it, and your rights and choices.
1. Information we collect
- Personal information you provide: name, email address, phone number, postal address, billing address, payment information (collected securely via payment processor), scheduling preferences, employment or tenancy information when relevant, and notes about access to properties (alarm codes, gate codes) if provided.
- Service-related information: job details, service dates, photographs or videos of work (if taken for documentation or marketing, with consent), feedback, and customer communications.
- Technical and usage data: IP address, browser type, device type, pages visited, referring/exit pages, and other analytics collected automatically when you visit our website.
- Marketing preferences and communications consent.
2. How we collect information
- Directly from you when you contact us, request a quote, book services, make payments, or communicate via phone, email, SMS, or our website forms.
- Automatically via cookies and analytics tools when you use our site.
- From third parties you authorize, such as payment processors or review platforms.
3. How we use your information
- To provide, manage, and improve cleaning services and schedule appointments.
- To process payments and send invoices and receipts.
- To communicate about bookings, confirmations, reminders, updates, and customer support.
- To send marketing communications if you opt in; you can unsubscribe at any time.
- To maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
- To analyze and improve our website and services (analytics).
4. Sharing and disclosure
- Service providers: We share information with trusted third-party vendors (payment processors, scheduling/CRM systems, cloud storage, marketing platforms, background check providers) who perform services on our behalf and are contractually required to protect your information.
- Legal and safety: We may disclose information to comply with laws, respond to legal requests, protect safety, or enforce our rights.
- Business transactions: If we sell or reorganize the business, customer information may be transferred as part of the transaction.
- With your consent: We may share information for other purposes you authorize.
5. Third-party services and links Our site may contain links to third-party websites and use third-party services (analytics, payment processors, review sites). Those parties have their own privacy policies; we are not responsible for their practices.
6. Cookies and similar technologies We use cookies and similar tracking technologies to operate and improve the website, remember preferences, and analyze usage. You can control cookies through your browser settings, but disabling cookies may affect site functionality.
7. Data security We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, loss, or misuse. No system is completely secure; we cannot guarantee absolute security.
8. Data retention We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. If you want data deleted, see “Your rights” below.
9. Your rights and choices
- Access and correction: You can request access to or correction of your personal information.
- Deletion: You may request deletion of your personal information, subject to legal and business retention requirements.
- Marketing: You may opt out of marketing communications by following unsubscribe instructions or contacting us. To exercise rights, contact us at the address below. We may need to verify your identity before acting on requests.
10. Children We do not knowingly collect personal information from children under 16. If you believe we have such information, contact us and we will delete it.
11. Changes to this policy We may update this Privacy Policy from time to time. We will post the updated policy on our website with a new effective date.
12. Contact us For questions, requests, or privacy concerns: Bare Bones Cleaning Co LLC Email: barebonescleaningcompany@gmail.com Phone: 970-279-1105